Frequently Asked Questions
Everything you need to know about bringing curated design into your home.
What is the typical lead time for furniture delivery?
In-stock items are typically dispatched within 3-5 business days. For larger furniture pieces requiring a two-man delivery service, please allow 7-14 business days for your order to arrive.
Do you offer international shipping?
Yes, we ship a wide selection of our homeware and lighting worldwide. Shipping costs and delivery estimates are calculated at checkout based on your location and order volume.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be returned in their original packaging and in a resaleable condition. Please note that bespoke or made-to-order items are non-refundable.
Are your products covered by a warranty?
All Vaunt Design furniture pieces come with a 12-month manufacturing warranty that covers structural defects. This does not include general wear and tear or damage caused by misuse.
Can I request wood or fabric samples?
To ensure our finishes match your interior vision, we offer complimentary swatches for our core upholstery and timber collections. You can request these directly through the product pages.
How can I track my order status?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the courier's portal for real-time updates.